Privacy Statement - IT SAP SEC Solutions
Effective Date: [Insert Date]
IT SAP SEC Solutions is committed to safeguarding your privacy. This Privacy Statement outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Dutch Algemene Verordening Gegevensbescherming (AVG).
1. Who We Are
IT SAP SEC Solutions specializes in providing SAP IT security services, including Authorization Management, Audit and Compliance, IT Security Analysis, and Continuous Security Monitoring. We respect your privacy and are dedicated to protecting the personal data of our customers, employees, and partners.
2. Data We Collect
We collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company details.
- Service Data: Information related to your SAP systems necessary for providing our services, such as user access logs and configurations.
- Communication Data: Emails, messages, and other correspondence with our team.
- Usage Data: Information on how you interact with our website, such as IP addresses, browser type, and session duration, collected through cookies.
3. How We Use Your Data
We process personal data for the following purposes:
- To deliver our SAP IT security services, including Authorization, Security Assessment, and Continuous Monitoring.
- To communicate with you regarding our services, offers, and updates.
- To comply with legal obligations and ensure regulatory compliance, such as GDPR and AVG.
- To improve our services and analyze trends through anonymized data.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill obligations under service agreements.
- Legitimate Interests: To enhance our services and maintain security.
- Legal Compliance: To meet applicable laws and regulations.
- Consent: Where required, such as for marketing communications.
5. Data Sharing and Disclosure
We do not sell or lease personal data. Your data may be shared with:
- Service Providers: Third-party providers supporting our services, under strict confidentiality agreements.
- Legal Authorities: When required by law or for legal defense.
- Partners: Where necessary for collaborative projects, subject to your consent.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this statement or as required by law. When data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Under GDPR and AVG, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct inaccuracies in your personal data.
- Deletion: Request the deletion of your data where legally permissible.
- Objection: Object to the processing of your data for specific purposes.
- Portability: Request the transfer of your data to another service provider.
- Withdraw Consent: Revoke consent for processing where applicable.
To exercise these rights, contact us at privacy@itsapsecsolutions.nl.
8. Data Security
We implement robust technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. These include encryption, access controls, and regular security assessments.
9. Cookies and Website Usage
Our website uses cookies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
10. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent measures.
11. Updates to This Statement
This Privacy Statement may be updated periodically. We encourage you to review it regularly. Material changes will be communicated directly to you where applicable.
12. Contact Us
For questions or concerns about this Privacy Statement, please contact us:
IT SAP SEC Solutions
Email: info@itsapsecsolutions.nl
Phone: [Insert Phone Number]
Address: Dirk Costerplain 92, 2624 TT, Delft
By using our services, you acknowledge that you have read and understood this Privacy Statement. Thank you for trusting IT SAP SEC Solutions with your personal data.